Transactions
Sending, swapping, and what to do when a transaction does not go through.
7 articles
- Withdrawals and outgoing transfersWhat to check before you send, why your full balance may not be available, and what to do when a transfer will not go through.
- Requests: transfers waiting for you to actWhat the Incoming, Outgoing and Deposits tabs hold, and what to check when something you expected has not arrived.
- Sending to an exchange or an external walletWhy a transfer you sent can sit as pending, what an address error means, and what to check before you send.
- Moving assets between Loop and LedgerHow transfers to and from a Ledger wallet behave, and what to do when one does not go through.
- Fees and duplicate chargesWhere each fee comes from, why a charge may look duplicated, and how we handle disputes.
- How Swap worksHow Swap works, where the price comes from, and what each line on the confirmation means.
- Why a transaction says pending, failed, or timed outWhat each status actually means, what to do next, and what never to do.