This is the question we are asked most often, so here is the short answer first.
No, you do not need an invitation code. Sign-up is open to everyone, and the sign-up page no longer asks for a code at all.
How to open a wallet
Go to wallet.looptech.io and choose Sign up.
Sign up with your email address, or continue with Google.
Confirm your email when the message arrives, and your wallet is created.
Loop runs in your browser. There is no app to install, no extension, and no download.
If the confirmation email does not arrive, Signing up and verifying your email covers what to check.
If you were given a code earlier
Older guides and older posts mention an invitation code, and some of them are still circulating. You can ignore them. There is nowhere to enter a code now, and you do not need one.
If you already have a wallet
Do not create a new one. Creating a second account does not give you access to the first wallet, and two wallets cannot be merged afterwards.
If your wallet is still at the older address, cantonloop.com, log in there and start the move from inside your wallet. Moving your wallet to the new address walks through it screen by screen.
If you already have a copy of your private key saved, go to wallet.looptech.io and choose Import Wallet.
Only ever enter your private key at wallet.looptech.io, typed into the address bar by you. Nowhere else, ever.
Rewards
Your wallet has a Rewards section in Settings. When a reward campaign is running, that is where you will see it, and that is the only place we announce one.
An earlier campaign rewarded invitations and has ended, so if somebody tells you that inviting people still earns a reward, they are out of date or they are not from Loop.
We will never announce a campaign by private message, and we will never ask you to pay anything to take part. If a campaign is not showing in that section of your wallet, it is not running.
Nobody sells invitation codes
This one matters. Because people still believe a code is required, sellers have appeared who are not selling anything real.
Loop does not sell invitation codes, and we never will. Anyone asking you to pay for a code, for early access, for a whitelist place or for a wallet activation is taking your money for something you do not need in the first place.
We also do not send codes through private messages. If someone contacts you first, on any platform, claiming to be Loop support with a code to offer, that is not us.
Reach Loop through wallet.looptech.io yourself, typed into the address bar, rather than through a link somebody sent you. The older address, cantonloop.com, is ours as well; it is where existing wallets sign in to move across, and it is not where you open a new one.
And again, because it is the thing that costs people their wallet: only ever enter your private key at wallet.looptech.io. Loop will never ask for it by email, by chat, or on any other site. How to spot scams and phishing has the rest.
If you are stuck
Message us from this page, or write to [email protected], and tell us:
Which step failed.
The email address you are using.
The exact error message you saw.
Your browser and device.
That is usually enough for us to see what is wrong. Please do not send us passwords, verification codes or your private key. We never need them.
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