Account and access
Recovering access, keeping your wallet safe, and our legal documents.
5 articles
- If you cannot get into your walletWhich credential you have actually lost, what can be recovered, and what cannot.
- How to spot scams and phishingHow to recognise the scams that target Loop users, and exactly what to do if something has already gone wrong.
- Terms, privacy and billing documentsWhere to find Loop's Terms of Service, Privacy Policy and the Loop Data Billing Terms.
- How Loop keeps your wallet safeWhat is built into the wallet, what was independently audited, and where security researchers should report a problem.
- Moving your wallet to the new addressWhat the new address means for your wallet, what you need to do, and how long you have.